SSGC Announces Temporary Suspension of Billing Services for System Upgrade
The Sui Southern Gas Company (SSGC) has announced a planned suspension of its bill submission services as part of a significant upgrade to its customer care and billing system. This upgrade is designed to enhance the efficiency and overall customer experience, reflecting the company’s commitment to providing top-tier service.
The interruption in billing services will begin at 12:30 PM on Friday, August 9, and will continue until 11:30 PM on Sunday, August 11. During this time, customers will not be able to submit their gas bills either online or at service centers. The company has proactively communicated this temporary downtime to ensure that customers can plan their bill payments accordingly and avoid any disruptions.
SSGC has reassured its customers that all service centers will be fully operational again starting Monday, August 12, at 8:30 AM. The company appreciates the understanding and cooperation of its customers during this brief period and emphasizes that the upgrades are a crucial part of its ongoing efforts to improve service delivery. Customers are advised to make necessary arrangements to manage their billing during this maintenance window.
