New Regulations for Hajj and Umrah Operators in Pakistan
The Ministry of Religious Affairs in Pakistan has implemented new regulations mandating that all Hajj and Umrah organizers obtain licenses and sign service provider agreements. This initiative aims to protect pilgrims from fraud and enhance oversight of tour operators nationwide.
Under these regulations, any organizer accused of defrauding a pilgrim will be investigated by a Complaint Disposal Committee composed of senior officers in grade 20. This committee will evaluate cases and impose appropriate penalties on those found guilty.
If organizers disagree with the committee’s decisions, they have the option to appeal to an Appellate Committee led by grade 21 officers. Penalties for offenders may include temporary blacklisting and other consequences.
Additionally, the Ministry has the power to offer compensation to affected pilgrims, further safeguarding their interests. A rigorous monitoring system will be established to oversee Hajj and Umrah operations, with dedicated funds allocated for effective implementation.
